Which of the following is a PCO role?

• A. Recruiting and retention
• B. Staff officer personnel (sopers)
• C. Financial management
• D. Community relations

Answer: (B)

This item tests where a PCO’s duties sit: within the personnel side of the staff, you’re looking at a staff officer who handles human resources matters and provides guidance on personnel policy and administration. The role described as staff officer personnel (sopers) focuses on coordinating HR policies, postings and career management, training support, and overall personnel administration to enable the unit to operate effectively. That alignment makes it the best fit for a PCO role. Recruiting and retention are more about attracting and keeping people and are typically managed by dedicated manpower or recruitment functions. Financial management concerns budgeting and financial control, while community relations covers public engagement and relations.